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According to a new major study, the hospitals that have a higher number of nurses who trained abroad fare far worse in patient ratings compared to hospitals with locally trained nurses.
The study points out that there are concerns over difficulties understanding the staff members at the hospitals. The researchers in the first of its kind study, said that the growing dependence on nurses trained abroad might impact the quality of care in the hospitals. There is a huge shortage of nurses across the country and the number of foreign-trained nurses coming to the UK for work has doubled in the previous two years.
The study found that the hospitals that employed highest proportion of foreign nurses had the highest levels of patient dissatisfaction. Patients at these hospitals are more likely to say that they struggled to understand staff and are also less likely to say that they were treated with dignity. The study was conducted by Kings College London and the University of Southampton.
The study included a total of 46 NHS hospitals and responses from 12,000 patients from across the UK. The nurses trained abroad came commonly from Philippines, India and countries in Africa. Researchers said language barriers and different expectations about the job are impacting the quality of healthcare.
The study concludes, "Use of non-UK educated nurses in English NHS hospitals is associated with lower patient satisfaction. Importing nurses from abroad to substitute for domestically-educated nurses may negatively impact quality of care."
