Samsung expected to reveal Galaxy Note 7 probe results this month
The results of an investigation launched to figure out why some of Samsung Galaxy Note 7 smartphones caught fire will be announced later this month, a local newspaper reported.
Citing unnamed sources, the JoongAng Ilbo newspaper reported on Monday that Samsung Electronics Co. Ltd. Has plans to release the investigation’s findings this month.
In October 2016, the South Korean electronics giant announced t hat it was probing all aspects of the smartphone, indicating that there might be a combination of factors that might have contributed to one of the costliest device safety failures in technology history.
Nevertheless, the safety concerns failed to decrease Samsung’s popularity in the United States during the most recent Christmas holiday season. In December, sales of Samsung devices edged up as compared with last year’s holiday sales in spite of the Galaxy Note 7 incident.
Steven Baker, an analyst with NPD Group, said, “Consumers who wanted to buy the Galaxy Note 7 chose Samsung's other flagship smartphones. This enabled Samsung Electronics to survive competition with other rivals of the Android group and Apple. On top of that, the iPhone 7 released in 2016 was not as good as expected.”
However, the world’s leading smartphone maker has warned that it could suffer a $5.1 billion hit to its operating profit over three quarters due to its decision to permanently halt production and sales of the Galaxy Note 7 in October.
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