Niantic CEO responds to allegations over Pokemon Go Fest mess

Niantic CEO responds to allegations over Pokemon Go Fest mess

Responding to issues related to the failure of the “Pokémon Go” event in Chicago, Niantic CEO John Hanke said his company was committed to listening to even harsh feedback to improve what it does.

Hanke was responding to allegations that the game developer hadn’t effectively prepared for last Saturday’s Pokémon Go event, which was attended by more than 20,000 people but was plagued by technical issues.

The technical issues made the popular video game unplayable for many of the attendees, leading to boos and shouts from the large crowd.

In a recent blog post, Hanke said, “Last Saturday was not a happy day for us but we are committed to listening to that feedback, however harsh, to improve what we do … We heard boos and shouts from the crowd.”

Niantic admitted that his company suffered some server problems, but he also argued that it was mostly insufficient coverage by network providers that led to lagging or inaccessibility to the game.

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