HP recalls nearly 6 million ‘LS-15’ power cords in North America
Hewlett-Packard (HP) has issued a recall of nearly 6 million 'LS-15' power cords in North America.
The black power cords which have been recalled were sold with HP and Compaq accessories, notebooks, and mini-notebooks between September 2010 and June 2012. The cords have 'LS-15' molded on the adaptor.
The reason which has prompted HP to recall the 'LS15' power cords is that the recall-affected cords can get overheated; thereby increasing the potential risk of fires and burns.
With regard to the recall of the power cords, HP has revealed that it has received nearly 30 reports of overheating - and even melting or charring - of the recalled cords. While two of the reported cases of cord overheating resulted in burns, 13 cases involved property damage.
HP has advised the consumers using the 'LS-15' power cords to discontinue their use immediately. The affected users have been asked to unplug the cords and get in touch with HP to them replaced free of cost.
Extending an apology for the inconvenience caused by the overheating of the power cords, HP spokeswoman Kelli Schlegel said in a statement: "Hewlett-Packard customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost."
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